Privacy Policy

Introduction

READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO USERS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE.

1. Privacy Policy

A) For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 ("POPIA"). This Policy applies to all persons, whether a natural or juristic person to whom personal information relates, whose personal information we collect as defined by POPIA. Furthermore, it applies to all personal information, whether it was provided to us through our website or through any other form of communication such as email, telephone, or any other channel. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession.

B) In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorised access to, or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information shall be 100% secure.

C) In utilising our website, using our services or otherwise if your information is submitted to us through forms or other user input functions, users may be asked to provide the following information (Personal Information):

a. Full Name (Name and Surname)
b. Email Addresses
c. Phone Number or Contact Number
d. Name of Business
e. Country of operations
f. Location Details such as Province of operations and City

D) We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant).

E) By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information in relation to:

a. The provision and performance of our services to you.
b. The provision of marketing related services to you by us.
c. Responding to any queries or requests you have made.
d. Developing a more direct and substantial relationship with users.

F) Although absolute security cannot be guaranteed on the internet, we have in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we process online.

G) While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.

H) We store your Personal Information directly, or alternatively, store your Personal Information on, and transfer your Personal Information to, a central database. If the location of the central database is located in a country that does not have substantially similar laws which provide for the protection of Personal Information, we will take the necessary steps to ensure that your Personal Information is adequately protected in that jurisdiction by means of ensuring that standard data protection clauses are enforced as envisaged by POPIA.

I) Your information will not be stored for longer than is necessary for the purposes described in this Privacy Policy or as required by applicable legislation.

J) The Personal Information we collect from users shall only be accessed by our employees, representatives and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons.

K) We shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website link that you publish or submit to us. You shall be solely responsible for the contents of all material published by yourself.

L) We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of our services and/or the marketing thereof.

2. Your Rights

A) A user has the right:

a. of access to their Personal Information stored and processed by us. This may be done by emailing us at the address referred to in clause 7.5.3 below;
b. to rectification of Personal Information that we hold on a user's behalf, in instances where such Personal Information is incorrect or incomplete;
c. of erasure of Personal Information ("right to be forgotten") if such information is no longer needed for the original processing purpose, alternatively if a user withdraws their consent and there is no other reason or justification to retain such Personal Information, further alternatively, if a user has objected to such Personal Information being processed and there is no justified reason for the processing of such Personal Information;
d. to restrict/suspend processing of Personal Information to only that which is strictly necessary for us to perform our services to you;
e. to withdraw their consent at any time if processing of Personal Information is based on consent;
f. to object to processing of Personal Information, if such processing is based on legitimate interests; and
g. to object to the processing of Personal Information for direct marketing purposes.

3. Disclosure of Personal Information

A) We do not disclose your Personal Information to anyone outside Party.

4. Log Files and Data Tracking

A) When you visit the website, even if you do not have an assigned client account, we may collect information, such as your IP address, the name of your ISP (Internet Service Provider), your browser, your device, the website from which you visit us, the pages on our website that you visit and in what sequence, the date and length of your visit, and other information concerning your computer's operating system, language settings, and broad demographic information as well as location information. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with other Personal Information that you supply to us. This information is not shared with third parties and is used only within the company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above, without your explicit permission.

5. Cookies

A) We use cookies. A cookie is a small piece of information stored on your computer or smart phone by the web browser. The type of cookies currently used on our website is described below:

a. "Permanent cookies": These cookies store a unique code on your computer or smart device hard drive in order to identify you as an individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookie’s directory of your browser installation. These cookies are not required for the website to work but may enhance your browsing experience. These cookies only last 24 hours upon accessing the website.

6. Links from the website

A) The services available through the Website, may contain links to other third-party websites, including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms ("Third-Party Websites"). If you select a link to any Third-Party Website, you may be subject to such Third-Party Website's terms and conditions and/or other policies, which are not under our control, nor are we responsible therefore.

B) Hyperlinks to Third Party Websites are provided "as is", and we do not necessarily agree with, edit or sponsor the content on Third Party Websites.

C) We do not monitor or review the content of all Third-Party Websites. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of other websites, either.

D) Users should evaluate the security and trustworthiness of any Third-Party Website before disclosing any personal information to them. We do not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

7. Application of The Electronic Communications And Transactions Act 25 Of 2002 (“Ect Act”)

A) Data Messages (as defined in the ECT Act) will be deemed to have been received by us if and when we respond to the Data Messages.

B) Data Messages sent by us to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the ECT Act.

C) Users acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between us and users.

D) Information to be provided in terms of section 43(1) of the ECT Act:

a. Users warrant that Data Messages sent to us from any electronic device, used by such user, from time to time or owned by such user, were sent and or authorised by such user, personally.;
b. This Website is owned and operated by SCT Web Industries.

E) Address for service of legal documents available upon request.

F) Contact Number: 082 363 3716.

G) Website Address: sct-web.co.za

H) Email addresses : information@sct-web.co.za and brandon@sct-web.co.za

8. Lodging Complaints

A) We only process your Personal Information in compliance with this Privacy Policy and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your Personal Information or are unsatisfied with how we have handled your Personal Information, you have the right to lodge a complaint with the supervisory authority in your country.